Customer Assessment Panel members wanted
Westernport Water is excited to announce the formation of a Customer Assessment Panel.
"We're seeking customers to rate our performance," says Westernport Water.
Westernport Water is excited to announce the formation of a Customer Assessment Panel and is seeking enthusiastic and community-minded individuals to join.
They are looking for a diverse group of 16 to 20 individuals from across the area who are passionate about water services and community engagement.
The panel will play a crucial role in reviewing Westernport Water's performance and is being asked to provide commentary from a customer perspective. This commentary will be included in the Annual Watermark, which is provided to every customer.
"The Customer Assessment Panel is a fantastic opportunity for a customer-led performance assessment on how we performed against our customer commitments," Managing Director Dona Tantirimudalige said.
"Your experiences and opinions matter to us, and we are committed to creating ways for you to participate in shaping the future water services and enhancing service delivery."
The Panel will meet twice annually for two hours, aligned to the end of the financial year. Meetings may be held in person or virtually in July/August annually and panel members will be renumerated for their time.
If you are interested in joining Westernport Water's Customer Assessment Panel to provide feedback on their performance and your experience with dealing with them, please visit the website and complete the expression of interest form by June 28.
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