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Building connections with visits

An aged care volunteer visitors scheme hopes to help overcome loneliness and social isolation for older residents.

And they are hoping members of the Phillip Island community will sign up to become volunteers.

As we travel through life, staying connected with others is like having a reliable map for the journey.

But as we get older, finding our way to meaningful connections becomes trickier. Things like losing loved ones, physical challenges, and shifts in our social circles can make it tough.

To tackle this, the Australian Government introduced the Aged Care Volunteer Visitors Scheme (ACVVS) over three decades ago. Formerly known as the Community Visitors Scheme, this service helps older people who might find it hard to make connections on their own. Because at the heart of it, everyone, no matter their age, deserves the warmth of human connection.

Esis Tawfik, CEO of Ageing with Grace and appointed by the Department of Health and Aged Care as the ACVVS network member for ACT, NSW and Victoria envisions a community where older people are not only valued but also supported and empowered.

Esis emphasises the profound impact of this free service, funded by the Australian Government. Over 140 organisations nationwide play a pivotal role in delivering the Aged Care Volunteer Visitors

Scheme, significantly improving the lives of older people.

"I've been involved with ACVVS for close to a decade, witnessing the positive outcomes of countless friendships between volunteers and older people, said Esis.

"The feedback echoes stories of improved well-being, sustained independence, enhanced self-esteem, and a deeper connection to community.

"There are a number of organisations in the Bass Coast Shire and on the island that provide this service and have capacity to accept referrals and volunteers."

Helen, a dedicated volunteer, has been paired with her older friend Annette for a significant period.

Their friendship is a testament to the transformative power of the ACVVS.

"I cherish our visits as much as Annette does. She often mentions that my presence is like a breath of fresh air, and the simple act of listening makes her feel truly valued," Helen said.

Research consistently underscores the benefits of volunteering, pointing to increased happiness, boosted self-esteem, and enhanced physical and mental well-being.

Organisations funded by the Australian Government for ACVVS ensure that all volunteer companions undergo screening and training before being matched with an older person.

Pairing is based on shared interests and, whenever possible, similar cultural and social backgrounds.

Accessing the Service

To benefit from ACVVS, recipients must reside in a government-funded aged care home, receive a home care package, or be approved and waitlisted for these services.

Older individuals can access ACVVS at no cost, with referrals accepted from family, friends, health professionals, and aged care providers.

Loneliness affects an estimated 1.5 million older Australians, making it a critical public health concern.

If you know an older person who would benefit from this service or if you're interested in volunteering, please contact Esis Tawfik, ACVVS State Network Member at info@elderlysupports.org.au or 0491 272 471.

For further information about the Aged Care Volunteer Visitors Scheme, visit www.health.gov.au/our-work/aged-care-volunteer-visitors-scheme-acvvs.

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